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THE CLIENT: GENESYS ECHOPASS Genesys Echopas is the #1 Software as a Service (SaaS) provider of cloud-based contact center solutions to large Enterprises, as recognized by Frost & Sullivan. Since 2000, Genesys | Echopass customized solutions have served Enterprises with up to 20,000 agents across multiple sites and complex application and infrastructure environments, while satisfying the most stringent industry compliance and security requirements. The Genesys | Echopass call center software offering provides our clients a continuing high level of Innovation , an unwavering Commitment to the success of our clients, and an unmatched depth of Expertise to uncover, develop and implement leading edge contact center solutions that has been gained over the last thirteen years in the market. A new customer for Genesys Echopass required physical segmentation from the rest of the already highly secure facility. Great measures are taken to protect Intellectual Property. A cage door was required so that rack doors could all be open at the same time on the 19' racks. THE SOLUTION: A wire security cage from NationWide Shelving provided the additional security segmentation from the rest of the physical environment for the new customers intellectual property. FAB / ROI The Feature: A Locking Security Cage The Advantage: Segmentation for the rest of the physical environment. The Benefit: Additional security ABOUT THE PRODUCT: Manufacturer
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